Operations Manager

Job Title: Operations Manager

Company: Macizzle Aero

Location: Collingwood Airport CNY3

Employment Type: Full-Time

About Macizzle Aero:

Macizzle Aero is a growing aviation maintenance support company committed to providing top-tier service, efficiency, and safety for our customers. We pride ourselves on maintaining the highest standards of organization, communication, and operational integrity in every aspect of our business.

Position Overview:

We are seeking a highly organized and proactive Operations Manager to oversee day-to-day administrative and logistical functions that keep our business running smoothly. This individual will manage our parts inventory and ordering system, customer service, phone communications, maintenance software oversight, and basic accounting tasks. This is a critical role in ensuring seamless coordination for our mechanics to maintain productivity and efficiency. 

Key Responsibilities:

Parts Ordering & Inventory Management

• Monitor and manage parts inventory levels
• Place and track orders with vendors
• Ensure timely delivery and stocking of parts
• Communicate with clients and staff regarding timelines and cost

Customer Service

• Serve as a primary point of contact for customers and vendors
• Handle inquiries, scheduling, and general communication with professionalism and accuracy
• Maintain a high level of customer satisfaction and responsiveness

Administrative & Phone Support

• Answer and route incoming calls
• Provide general office support and ensure smooth communication flow
• Maintain accurate records and logs

Maintenance Software Oversight

• Manage and update maintenance management software
• Ensure all aircraft records and work orders are accurately entered and maintained

Accounting Support

• Enter vendor invoices and receipts through our accounting system
• Coordinate with the accounting team for reconciliation and reporting