Production Manager – Cargo Operations (1 position) / Passenger Operations (1 Position)

About North Star Air
At North Star Air, we connect people, goods, and communities across the North. We are committed to delivering safe, reliable, and affordable air transportation while supporting the unique needs of the people we serve.  People are at the heart of everything we do.

Career Opportunity:
As our Aircraft Maintenance Production Manager, you’ll play a crucial role in fostering a culture of service excellence and safety. You’ll lead by example, inspiring your team to deliver outstanding results while never compromising on safety standards. For those recognizing that they want to develop their career beyond the technical aspect, this role provides a crucial steppingstone, or for those inclined might be considered the best of both worlds.

Duties and Responsibilities:

·       Oversee daily technical operations of Cargo operation aircraft. (Cargo Operations) ·       Oversee daily technical operations of Passenger operation aircraft. (Passenger Operations)
 ·       Provide technical guidance to the base engineers, team leads and maintenance planner, to maximize aircraft availability while minimizing cost. This skill is particularly important when related to oversight of troubleshooting but also the strategic completion of scheduled maintenance.
·       Mentor and develop team members to become experts in their own right, so that they are prepared to become the next leads and managers.
·       Identify key issues; creatively and strategically overcome internal challenges or obstacles.
 ·       Controlling special projects which may occur at the various bases
 ·       Communicate with stores and monitor parts on order ·       Ensure all contract maintenance billing is accurate
 ·       Resolve safety findings submitted into the SMS reporting system
·       Carry out other duties as assigned by the PRM.

Qualifications:
 ·       Must have M1/M2 license.
 ·       Ability to obtain necessary airport security clearances and successfully complete the company screening process.
 ·       Minimum 5 years Licensed with Technical Operations or Quality Assurance experience ·       ATR, Basler, PC12 and/or Dash 8, experience an asset
·       Computer literacy, Microsoft Applications
·       Good communication skills, both orally and written with both internal and external contacts, and the ability to work with all levels of the organization.
·       Ability to make timely and informed decisions in a high-pressure environment. ·       Understanding of personnel policies, practices and procedures and other operational issues faced by the organization
 ·       Must hold a valid Canadian driver’s license.
·       Ability to lift 50 LBS

 Selection Criteria:
·       Concern for Safety: Identifying hazardous and potential hazards while taking appropriate action to maintain a safe environment for NSA staff.
 ·       Teamwork: Able to collaboratively work with others to achieve organizational goals. ·       Customer Service: Providing service excellence to internal and external customers. ·       Communication: Listening and communication openly, honestly, effectively and respectfully with diverse audiences.
·       Organization: Must be flexible and organized with the ability to respond quickly in a dynamic and fast-paced working environment.
·       Must be able to work independently with minimal supervision and as part of a team. ·       Positive attitude and a willingness to learn, self-motivated.

Working Conditions:
·       Overtime as required
 ·       Weekend work required
·       Occasional Travel will be required

 Schedule:
·       Monday – Friday
·       8 hour days

Benefits & Perks
·       Extended Healthcare ·       Paid Time Off ·       Company Events ·       Vision Care, Dental Care ·       Flight Benefits ·       Service Awards ·       Employee Assistance Program ·       Company Discounts ·       Employee Recognition ·       Disability Insurance, Life Insurance ·       e-Store Merchandise ·       On-Site Parking ·       RRSP, Employee Stock Purchase Plan, Profit Sharing
 (Benefits are subject to eligibility and plan terms.)